Appointments

To book an appointment, telephone the surgery on 01263 768602 or 01263 768184 during opening times.

You can also register for our online services and book via the link at the top of this page. Click here for more information about SystmOnline.

North Norfolk Primary Care Video Library

Our North Norfolk Primary Care Video Library contains over 350 videos covering over 70 topics such as:

Diabetes
COPD
Contraception
Falls prevention

All the videos have been written by clinicians and new videos are being added every month.

Take a look at the helpful lifestyle videos below and click here to access the full library (Please note, if you are using Internet Explorer, you will need to right click on a video and click ‘open in a new tab’. Alternatively, you can watch them from within the library in any other browser (eg FireFox, Google Chrome)

Surgery Times – GPs

Monday to Friday: 08:30 to 10:00 - open surgery (no appointment required)

All patients arriving for open surgery before 10:00 will be seen in turn. Please be prepared to wait.

Monday to Friday: 08:30 to 11:00 and 14:30 to 17:30 by appointment

Surgery Times - Nurses

Monday to Friday: 08:30 to 12:30 and 14:00 to 17:30 by appointment

Please note that our daily open surgery is aimed at helping those with an urgent issue, who need to be seen by a GP the same day. We are otherwise appointment based so please take the opportunity to use our open surgery between 08:30 and 10:00 in unforeseen circumstances.

Walk-ins are not usually accepted as a nurse or GP will not always be on site.

Thank you for your co-operation.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Home Visits

If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10:00.

Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

Your employer can ask you to confirm that you've been ill.You can do this by filling in a form yourself when you return to work. This is called self-certification.

If you're sick and off work for more than seven days, your employer will probably ask for proof of your illness. Most employers ask for a fit note from your GP.

However, this will also depend on your employer's company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a fit note.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).